Warranty Administrator

4 days ago


Chesapeake, Virginia, United States Wetherington Homes Inc Full time
Warranty Administrator Administrative Assistant

We are seeking a highly organized and detail-oriented Warranty Administrator Administrative Assistant to join our team at Wetherington Homes Inc. in Chesapeake. As a key member of our real estate development firm, you will play a crucial role in ensuring the smooth operation of our warranty and maintenance processes.

Responsibilities:
  • Respond to warranty calls and emails in a timely manner, coordinating appointments with homeowners and subcontractors.
  • Coordinate buyer orientations with the Superintendent and Real Estate Agent(s).
  • Oversee repairs noted on the walk-through punch-list, ensuring timely completion and customer satisfaction.
  • Maintain accurate homeowner and property records, updating guidebooks as needed.
  • Complete closing documents for the management team, ensuring seamless transitions.
  • Handle utility account closures after the sale of a home, ensuring timely and efficient service.
  • Provide exceptional customer service, answering and routing phone calls, and greeting visitors.
  • Utilize Microsoft Word, Excel, Google Business Suite, and Builder Trend for daily tasks, ensuring efficient and accurate record-keeping.
  • Perform administrative duties as required by the management team, supporting the success of our real estate development firm.
Requirements:
  • High school diploma or equivalent required; construction and/or property management experience a plus.
  • Excellent communication and customer service skills, with a strong attention to detail and organizational abilities.
  • Ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines.
  • Proficiency in Microsoft Office and Google Business Suite, with experience in Builder Trend a plus.

Compensation: $18 - $20 hourly. If you are a motivated and detail-oriented individual with a passion for real estate development, we encourage you to apply for this exciting opportunity to join our team at Wetherington Homes Inc.



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