Service Technician
3 weeks ago
Job Title: Service Technician
">About the Role:
We are seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for delivering exceptional customer service by providing timely and effective repairs of Canon-supported products.
Your Impact:
- Report product failure trends and serviceability issues to management, ensuring accurate record keeping.
- Meet customer demands by providing efficient and responsive field maintenance.
- Maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
- Showcase strong customer communication and satisfaction skills.
- Maintain the performance of assigned machines.
- Facilitate performance at a level that helps achieve branch/district metric targets.
Required Skills and Qualifications:
- Hold a High School diploma or equivalent experience required.
- Possess a basic understanding of internet environments and complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- Ability to travel with a valid driver's license and acceptable driving record.
- Take necessary steps to obtain security clearances required by customers to enter their premises.
- Be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).
Benefits:
- A competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, educational assistance, recognition programs, vacation, and more.
About Our Company:
Canon Solutions America empowers companies to succeed by supplying market-leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.
Salary: $65,000 - $80,000 per year, based on experience.
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