Computer Solutions Technician III

6 days ago


Baltimore, Maryland, United States Howard Community College Full time
Job Summary

We are seeking a highly skilled Computer Solutions Technician III to join our team at Howard Community College. This is a full-time position that requires a strong background in computer hardware and software, as well as excellent problem-solving and communication skills.

Key Responsibilities
  • Install, configure, and maintain desktop hardware and software for faculty and staff.
  • Diagnose and resolve technical issues with desktop equipment and software.
  • Provide technical support and training to faculty and staff on the use of desktop equipment and software.
  • Maintain network connectivity for all staff desktop equipment.
  • Assist with the technical aspect of EOP functions.
Requirements
  • Associate's degree in Computer Science or related field.
  • 2 years of experience in technical computer field.
  • Thorough functional knowledge of current Microsoft Windows desktop operating systems and Microsoft application suites.
  • Thorough functional knowledge with imaging programs.
  • Thorough functional knowledge with automated deployment tools of MS software/OS.
Working Conditions

This position requires regular attendance and the ability to work in a fast-paced environment. The successful candidate will be able to lift desktop equipment up to 75-lbs and transport equipment up to 200 lbs on carts. Weekend on-call status may be required.

Benefits

Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement, and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension and The ORP.



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