Certified Medical Assistant

4 days ago

Concord, North Carolina, United States Cabarrus Rowan Community Health Centers Full time
Job Summary

We are seeking a highly skilled Certified Medical Assistant to join our team at Cabarrus Rowan Community Health Centers. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support services.

Key Responsibilities
  • Fulfill patient care responsibilities to all patient populations, including pediatrics, by checking schedules, organizing patient flow, and preparing for provider-patient encounters.
  • Maintain accurate documentation in the patient's electronic health record based on established documentation procedures.
  • Assist with telephone follow-up with patients as directed by the provider or DOCS.
  • Under the direction of the provider and/or DOCS, assist with patient health education and follow-up on established patient plans of care.
  • Complete assigned clinic maintenance tasks, including setting up instruments and equipment, running tests and controls on equipment, and cleaning exam/procedure rooms.
  • Fulfill clerical responsibilities, including obtaining lab/X-ray reports, hospital notes, and referral information, and completing forms/requisitions as needed.
Requirements
  • Ability to communicate in English accurately and concisely both verbally and in writing.
  • Interacts in a professional and patient-centered manner with patients.
  • Able to work cooperatively with internal staff to deliver safe, effective, quality care to all patients.
  • Able to plan, prioritize, and complete assigned tasks with a high level of accuracy.
  • Ability to work well under time constraints while maintaining accurate records.
Preferred Qualifications
  • Experience: New Graduate or less than one-year experience.
  • Additional skills required: Knowledge of medical office protocols/procedures, knowledge of medical terminology, familiarity with basic computer operations.
  • Additional skills preferred: Bilingual.
Education and Certification
  • High school diploma or GED and graduation from an accredited Medical Assistant Program.
  • Medical Assistant Certification within ninety days of hire, CPR and BLS required.
Physical Requirements
  • Continuous walking, standing, and moving about.
  • Frequently bends, kneels, and crouches.
  • Frequently lifts, pushes, or otherwise moves and positions patients or other objects, exerting up to 50 lbs.
  • Repetitive movement of hands and fingers – typing and/or writing.
  • The ability to talk, hear, and smell.
  • Possible exposure to hazardous fumes, airborne particles, toxic/caustic chemicals, bodily fluids, etc.
Core Requirements
  1. Patient Centered Customer Service – Whether directly or indirectly, we work to support the delivery of an excellent patient experience to everyone served by the organization.
  2. Caring and Compassion – We provide empathic comfort to those in distress and share kindness in all interpersonal interactions.
  3. Respectful Communication – We communicate openly, honestly, and without judgment while honoring each individual's uniqueness and assuming the best of those with whom we interact.
  4. Teamwork – We are members of a diverse interdisciplinary team working together to meet a common goal.
  5. Accountability – We accept our individual and team responsibilities and we meet our commitments. We take responsibility for our performance and actions.

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