Guest Service Ambassador
3 weeks ago
At Nothing Bundt Cakes, we're passionate about creating a warm and welcoming environment for our guests. As a Guest Service Representative, you'll play a vital role in making every celebration sweeter.
Key Responsibilities:- Provide exceptional guest service, ensuring a positive and memorable experience for every visitor.
- Maintain strong product knowledge to educate guests on our cake offerings, promotions, and complementary merchandise.
- Suggest additional merchandise to complete unique celebrations.
- Process guest orders efficiently and accurately, inviting guests to join our email club for special promotions.
- Uphold a clean and organized bakery presentation, including routine cleaning and merchandising tasks.
- Assist the Crafter in preparing cake decorations and packaging supplies as needed.
- Comply with all health and safety guidelines and company policies, including dress code and personal hygiene standards.
- Maintain a consistent work attendance and punctuality record.
- Servant's Heart: Demonstrate a willingness to go above and beyond to support the team or guest, and be reliable, trustworthy, and responsive.
- Spirit of a Champion: Show pride in responsibilities, take initiative, and operate with a strong sense of urgency while adhering to company standards.
- Genuine Connections: Project warmth, enthusiasm, and optimism, build positive relationships with team members, and communicate openly and respectfully.
- Exhibit high energy and strong interpersonal skills, with a friendly, helpful, and positive attitude.
- Enjoy interacting with diverse people and excel at providing a superior guest experience.
- Perform multiple tasks simultaneously while maintaining attention to detail.
- Be diligent, organized, and self-motivated.
- Have the ability to understand and carry out oral and written instructions, and request clarification when needed.
- Be comfortable with new technology and able to operate a point-of-sale system.
- Understand basic arithmetic and provide monetary change using U.S. currency.
- Have the capacity to stand for extended periods and work in a fast-paced environment.
$17.29 per hour
At Nothing Bundt Cakes, we're committed to bringing joy to our guests and communities. Join our growing family and be part of a team that embodies a Servant's Heart, the Spirit of a Champion, and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S. states and in Canada, there's plenty of opportunity to join our family.
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