Design Lead

2 weeks ago


Baltimore, Maryland, United States Veteran Technology Leaders LLC Full time
Job Description

We are seeking a highly experienced Design Lead to oversee all user research and design work for a major opportunity with the Maryland Department of Labor.

The ideal candidate will have experience in designing and implementing digital services for a government entity, with a strong preference for candidates with State of Maryland experience.

The Design Lead will be responsible for coordinating closely with product owners designated by the State to develop a shared vision that represents the needs of the Maryland Department of Labor and the users of the system.

Key Responsibilities
  • Develop and implement a human-centered design process that incorporates user feedback and testing
  • Create and prioritize a list of tasks the user is trying to accomplish, also known as user stories
  • Test prototypes of solutions with real people, in the field if possible
  • Document the findings about user goals, needs, behaviors, and preferences
  • Share findings with others on the team and stakeholders
  • Identify pain points in the current way users perform their tasks and prioritize these according to anticipated user needs
  • Ensure that the design work is in compliance with the United States Web Design System and the State of Maryland Information Technology Security Manual
Requirements
  • Bachelor's degree in design, human-computer interaction, or a related field
  • At least 5 years of experience in designing and implementing digital services for a government entity, with a strong preference for candidates with State of Maryland experience
  • Experience in developing and implementing a human-centered design process that incorporates user feedback and testing
  • Strong communication and collaboration skills, with the ability to work closely with product owners, engineers, and other stakeholders
  • Knowledge of the United States Web Design System and the State of Maryland Information Technology Security Manual
  • Ability to obtain and maintain a security clearance


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