Quality Assurance Manager

4 weeks ago


Chino, California, United States Astrix Full time
Astrix is seeking a Quality Assurance Manager to oversee quality programs and ensure quality standards are met. Key responsibilities include creating schedules for resources, investigating customer complaints, and developing training for the QA team. The ideal candidate will have strong leadership experience, excellent communication skills, and the ability to solve complex problems. If you have a passion for quality and a desire to drive continuous improvement, we encourage you to apply.

Responsibilities:

* Create schedules for resources based on production needs
* Perform investigations of customer complaints and non-conformances
* Oversee the CAPA program and implement solutions
* Develop training for the QA team and ensure compliance with protocols and procedures
* Interface with customers and respond to inquiries
* Support continuous improvement of quality systems
* Evaluate quality metrics using data analytics and KPIs

Qualifications:

* Strong leadership experience
* Excellent communication skills
* Ability to solve complex problems
* Strong customer service skills
* Eagerness to drive continuous improvement

If you are a motivated and detail-oriented professional with a passion for quality, we encourage you to apply for this exciting opportunity.

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