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Accounts Receivable Specialist in Property Management
2 months ago
- Dental coverage
- Health coverage
- Paid leave
- Vision coverage
POSITION SUMMARY
This role will report directly to the CEO and Controller, ensuring effective communication for the management of all billing activities and collections. The position demands a commitment to ethical standards, fostering goodwill, rapport, and a sense of ownership within the community. A proactive approach to pursuing tenant unpaid balances is essential, along with a positive attitude.
KEY RESPONSIBILITIES
Resident Communication
- Send reminders for unpaid charges via email, text, and phone, and follow up with tenants and program staff as necessary.
- Collaborate with site managers and tenants to establish payment plans and provide updates on payment statuses.
- Conduct monthly reviews of delinquency reports with management.
- Initiate and participate in meetings with agencies to address outstanding balances.
Collections Management
- Invoice and collect payments from tenants and agencies for overdue balances.
- Submit reimbursement requests to Section 8 for repair costs.
- Document all rent payments in AppFolio and prepare rent checks for deposit.
Small Claims Administration
- File small claims as necessary to recover outstanding debts.
- Coordinate with site management to attend court hearings.
Eviction and Nuisance Resolution
- Request inspections of delinquent units from Site Management.
- Draft and issue 3-day pay or quit and 3-day perform or quit notices as required.
- Facilitate habitability inspections of delinquent units and ensure compliance with documentation requirements.
- Compile necessary documentation for attorneys to file eviction notices and follow up with legal departments as needed.
QUALIFICATIONS
- Experience in collecting residential tenant debts and processing unlawful detainers.
- Background in property management or related fields.
- Strong persistence, problem-solving skills, and attention to detail.
- Ability to manage multiple tasks and prioritize effectively.
- Excellent verbal and written communication abilities.
- Proficient in engaging with tenants and associates.
- Positive customer service orientation.
- Familiarity with residential property management software such as AppFolio.
- Hourly rate of $35.00 (commensurate with experience), full-time employment with bi-weekly pay.
- 75% employer-sponsored health insurance available after a probationary period.
- This is a full-time position requiring 40 hours per week.
- Company-issued laptop and internet-enabled phone provided.
- All necessary supplies will be supplied by management.
- Accrual of 1 week of paid vacation.
