Member Support Specialist

4 days ago


Portage, Michigan, United States Kalsee Credit Union Full time
Job Summary

Kalsee Credit Union is seeking a dedicated Member Support Specialist to join our team. In this role, you will provide exceptional service to our members, handling their financial needs with professionalism and expertise.

About the Job

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package.

Duties and Responsibilities

As a Member Support Specialist, you will serve as a liaison between our members and the credit union, providing various financial services and administrative support. Your duties will include handling member transactions, maintaining accurate records, and ensuring compliance with regulatory requirements.

  • Accept and process member payments, including share, share draft, and loan payments.
  • Perform fund transfers between members' accounts.
  • Handle cash transactions, including money orders and travelers checks.
  • Provide routine information to members regarding credit union services and account details.
  • File membership cards, insurance documents, loans, and other miscellaneous paperwork.
Requirements

To be successful in this role, you must possess strong listening and communication skills, both written and verbal. You should also have excellent organizational skills, attention to detail, and the ability to prioritize tasks effectively.

  • Strong listening and communication skills.
  • Excellent organizational skills.
  • High degree of accuracy and attention to detail.
  • Ability to prioritize tasks effectively.

We reserve the right to modify or adjust this position to meet the changing needs of the organization.



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