Mortgage Lending Specialist

4 weeks ago


Brooklyn, New York, United States Citigroup Inc Full time
Mortgage Lending Specialist Job Description

Citigroup Inc. is seeking a skilled Mortgage Lending Specialist to join our team. As a Mortgage Lending Specialist, you will be responsible for originating high-quality residential real estate loans for clients.

Key Responsibilities:

  • Consult with customers about their financial situation, financial and personal objectives, and lending needs.
  • Collect and analyze information about the customer's financial situation, financial and personal goals, tolerance for risk and change, plans for the future, income, assets, debts, cash flow, and credit history.
  • Analyze financial information for customers to make an initial assessment regarding whether the customer and the property may qualify for a particular lending solution.
  • Make recommendations to customers about which lending solutions would best meet the customers' financial and personal objectives.
  • Advise customers about the consequences, risks, and benefits of alternative lending solutions.
  • Promote Citi's brand and promote Citi as the provider for lending and other financial solutions.
  • Visit customers outside of Citi's offices to discuss lending options and provide personalized service.
  • Work as a team with all internal partners to support and grow our customers.
  • Refer customers who seek financial services other than lending solutions to the appropriate Citi professionals.
  • Partner with Operations teams to ensure the seamless transfer of the loan application.
  • Work with Processors/Closers and customers to ensure the timely closing of the customer's loan.
  • Go outside to key referral relationships to drive mortgage business into the bank.
  • Introduce clients to segment partners when appropriate.
  • Keep abreast of trends and developments in local marketplace, as well as changing rules and regulations across the industry.

Qualifications:

  • 2-5 years relevant experience.
  • 3+ years previous mortgage sales experience required.
  • Residential Mortgage experience required.
  • Established book of business.
  • Proven product sales capability is required.
  • FHA/VA & conventional loan experience is preferred.
  • The ability to comprehend and explain financial calculations and pricing alternatives.
  • The ability to communicate with customers about the proper documents and information needed to obtain a particular loan.
  • Knowledge of the laws and regulations that govern consumer lending, including fair lending, privacy, and RESPA.
  • Demonstrated customer service skills.
  • Strong relationship development and management skills.
  • Expertise of general lending products and overall mortgage industry.

Education:

  • Bachelor's/University degree or equivalent experience.

Citi offers competitive employee benefits, including:

  • Medical, dental & vision coverage.
  • 401(k).
  • Life, accident, and disability insurance.
  • Wellness programs.
  • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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