IT Support Technician Level 1
5 days ago
We are seeking a highly skilled and motivated IT Support Technician to join our team at Wedgewood Village Pharmacy, LLC. As an IT Support Technician, you will be responsible for providing technical support and assistance to our employees and customers, ensuring that our technology infrastructure is running smoothly and efficiently.
Key Responsibilities- Provide technical support and assistance to employees and customers via phone, email, and in-person
- Troubleshoot and resolve technical issues with desktop hardware, software, and networking
- Install, configure, and maintain computer systems, software, and peripherals
- Perform routine maintenance tasks, such as updating software and firmware
- Collaborate with other IT team members to resolve complex technical issues
- High school diploma or equivalent required; associate or bachelor's degree preferred
- 1-2 years of experience in IT support or a related field
- Strong knowledge of Microsoft Windows and Office 365
- Excellent communication and problem-solving skills
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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