Warehouse Operations Manager

19 hours ago

Plainfield, New Jersey, United States Genuine Parts Company Full time
Job Title: Warehouse Manager

Job Summary: We are seeking a highly skilled and experienced Warehouse Manager to join our team at Genuine Parts Company. The successful candidate will be responsible for overseeing the daily operations of our distribution center, ensuring the safe and efficient management of inventory, and providing exceptional customer service.

Key Responsibilities:

• Collaborate with the General Manager to develop and implement operational strategies to optimize efficiency and productivity.

• Supervise and provide leadership to warehouse staff, ensuring they are engaged, enabled, and empowered to solve problems and make decisions within established processes and procedures.

• Oversee the inventory management process, including receiving, stocking, and order fulfillment, while encouraging team members to actively identify and address inefficiencies and opportunities for improvement.

• Ensure compliance with safety regulations and company policies to maintain a safe working environment, while empowering team members to actively contribute to a culture of safety and continuous improvement.

• Analyze performance metrics and KPIs to identify areas for improvement and empower team members to implement innovative solutions that enhance process efficiency and effectiveness.

• Assist in budget planning and cost management to optimize resources and maximize profitability, while encouraging team members to actively participate in cost-saving initiatives and process improvements.

• Resolve customer inquiries and concerns in a timely and professional manner, while encouraging team members to take ownership of customer issues and find creative solutions to meet customer needs.

Requirements:

• Proven experience in a managerial role within a distribution center or similar environment.

• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team to actively contribute to problem-solving and continuous improvement initiatives.

• Excellent organizational and problem-solving abilities, with a keen attention to detail and a proactive approach to addressing challenges.

• Familiarity with warehouse operations and logistics software (e.g., WMS, ERP systems).

• Ability to thrive in a fast-paced environment and adapt to changing priorities.

• Strong communication skills, both verbal and written.

• Commitment to upholding high standards of integrity, professionalism, and customer service, with a focus on supporting our team members and delivering for our customers.

Preferred Qualifications:

• Bachelor's degree in business administration, logistics, or a related field, or 3 years of experience leading a team in a distribution center.

• Diverse experience (especially within automotive or retail distribution centers).

• Proven experience performing various quality functions (inspection, control, assurance, audits).

• Lean six sigma and project management skills.

• Expertise in leveraging relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.).

• Customer-centric spirit and task-execution.

• Enthusiasm for data, analysis, and providing simple insights.

• Passion for solving complex challenges.

• Comfort influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly.

• Test-and-learn mentality and agile way of working to improve team products.

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