Mobile Device Repair Specialist

2 weeks ago


Cherry Hill, New Jersey, United States United Smart Tech Full time
About the Role

At United Smart Tech, we're passionate about delivering exceptional customer experiences and providing top-notch technical support. As a Mobile Device Repair Specialist, you'll play a vital role in helping our customers resolve their technical issues and get back to their daily lives.

Key Responsibilities
  • Provide expert technical support to customers via phone, email, or in-person
  • Diagnose and repair mobile devices, including smartphones and tablets
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain a deep understanding of mobile device technology and troubleshooting techniques
  • Meet or exceed sales targets and provide exceptional customer service
Requirements
  • 1+ year of experience in customer service or technical support
  • Strong technical knowledge of mobile devices and operating systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required; degree in a related field preferred
What We Offer
  • Competitive hourly compensation and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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