Mobile Repair Technician

2 weeks ago


Cherry Hill, New Jersey, United States United Smart Tech Full time
Job Summary

As a Mobile Repair Technician at uBreakiFix by Asurion, you will be responsible for providing exceptional customer service and technical expertise to resolve customer electronic device issues. You will operate the company van for repairs, ensure compliance with legal and safety protocols, and represent the company in a professional manner.

Key Responsibilities
  • Providing technical support and repair services for customer electronic devices
  • Operating the company van for repairs and ensuring compliance with legal and safety protocols
  • Representing the company and delivering exceptional customer experiences
  • Achieving sales goals and managing inventory effectively
  • Collaborating with cross-functional teams to execute programs and processes
Requirements
  • Minimum of one year of customer service or retail sales experience
  • At least six months of experience in product service support or electronics troubleshooting
  • Fundamental knowledge of mobile devices and operating systems
  • Hands-on repair experience with hardware devices, preferably including soldering skills
  • Flexibility to work a retail schedule, including four days per week from 9 am to 7 pm, as well as rotational weekends
  • Successful completion of a background check (criminal and drug test)
  • Basic familiarity with Microsoft Office
What We Offer
  • Comprehensive benefits, including life insurance, vision insurance, dental insurance, and health insurance
  • Paid time off
  • Continuous training to enhance your skill set
  • Competitive hourly compensation and benefits package
  • Prospects for career growth based on your preferences
  • Skill development and practical training


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