ServiceNow Solutions Architect

1 week ago


Hartford, Connecticut, United States Lumen Inc Full time

About Lumen Inc

We're a leading provider of technology solutions, connecting people, data and applications. Our team is dedicated to delivering innovative services that drive business growth.

Our mission is to ignite progress through digital transformation. We achieve this by leveraging our expertise in software development, integration, and analytics to help businesses thrive.

As a key member of our team, you'll have the opportunity to work on cutting-edge projects, collaborate with talented professionals, and develop your skills in a dynamic environment.

The Role

You'll be responsible for designing, developing, and integrating complex software solutions using the ServiceNow platform. This includes building, deploying, testing, and maintaining applications developed on ServiceNow App Engine Studio, as well as configuring product/service catalogs and reviewing performance observations from Apigee alerts.

Main Responsibilities

  • Design and develop custom applications using ServiceNow App Engine Studio
  • Configure product/service catalogs and manage order management workflows
  • Monitor application performance and identify areas for improvement
  • Mentor junior engineers in ServiceNow development and testing
  • Contribute to design and architecture solutions for shopping workflow and order management systems

Requirements

  • 8+ years of experience in software development and integration
  • 4+ years of hands-on expertise in the ServiceNow platform
  • Proficiency in Flow Designer, Integration Hub, GIT Hub Spoke, Kafka Spoke, GCP spoke, JavaScript, and relational databases
  • Experience with monitoring/analytics platforms like Splunk, AppD, etc
  • A self-starter mentality and excellent interpersonal and communication skills

Preferred Qualifications

  • Domain Skills: TM Forum, conversant with TM Forum open APIs (like 622, 641, 646, 679, other order management related) and Open Digital Architecture
  • Database Skills: Understanding of relational databases and ability to write and understand SQL queries

Compensation

The estimated salary for this role is $129,080 - $172,100 per year, based on location and experience.

Lumen Inc offers a comprehensive benefits package, including health, life, and voluntary lifestyle benefits, as well as opportunities for professional growth and development.


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