Order Management Specialist

1 week ago


Hartford, Connecticut, United States Lumen Inc Full time

At Lumen, we're passionate about connecting people, data, and applications to drive business growth. As a leader in the communications and technology sector, we're committed to innovation and customer satisfaction.

In this exciting role, you'll have the opportunity to develop and deploy complex software solutions using ServiceNow App Engine Studio. Your expertise will be critical in configuring product/service catalogs, analyzing performance observations, and mentoring junior engineers.

This is a fantastic chance to grow your career and make a meaningful contribution to our organization.

Main Responsibilities
  • Design, develop, deploy, test, and maintain Order Management applications built on ServiceNow App Engine Studio [Flow Designer, Action Designer, Closed Loop Automation].
  • Configure product/service catalog in ServiceNow.
  • Assess performance observations from Apigee alerts and proactively create robust systems and collaborate in all aspects of the SDLC.
  • Mentor junior engineers in ServiceNow development and testing(Order Management, Catalog, Flow Designer).
  • Participating in design and architecture solutions for shopping workflow and order management systems.
  • Collaborate with Solution Managers, System Architects, Scrum Masters/Team Coaches, QA Analysts, Product Owners, and other cross-functional resources to define and deliver business-impacting projects.

The estimated salary for this position ranges from $129,080 to $172,100 per year.



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