Fitness Center Representative

5 days ago


Riverside, California, United States Planet Fitness Full time
Job Title: Member Services Representative

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our club team, you will be responsible for providing exceptional customer service and creating a positive member experience.

Key Responsibilities:
  • Provide exceptional customer service to members and guests
  • Check members into the system and assist with new account sign-ups
  • Facilitate updates to member accounts and respond to member questions and concerns
  • Perform detailed cleaning in all areas of the facility
Requirements:
  • Exceptional customer service skills and ability to interact with members and co-workers in a positive and professional manner
  • High school diploma or equivalent required
  • Must be 18 years of age or older
  • Punctuality and reliability are a must
Benefits:
  • Competitive hourly rate of $11.00
  • Free Planet Fitness Black Card membership
  • Employee Assistance Program (EAP) with free and confidential access to counseling resources
  • Paid Time Off (PTO) and Paid Parental Leave

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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