Insurance Client Advocate

2 weeks ago


Greenville, North Carolina, United States Cory Kennedy - State Farm Agent Full time
Job Overview
Cory Kennedy - State Farm Agent is seeking a highly skilled Customer Relations Representative to join our dynamic team. This fully remote role offers the opportunity to enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Salary Range
The estimated annual salary for this position is between $45,000 and $65,000, depending on experience and performance.

Responsibilities
• Manage customer inquiries and resolve issues efficiently.
• Maintain accurate client records and update information as needed.
• Assist in developing customer retention strategies.
• Coordinate with other departments to ensure exceptional customer satisfaction.
• Provide top-notch customer service through effective communication and problem-solving skills.

Qualifications
• Strong communication and problem-solving skills are essential for success in this role.
• Ability to handle high-pressure situations calmly and professionally.
• Organizational skills to prioritize tasks and manage multiple projects simultaneously.
• Collaborative spirit, thriving in a dynamic team environment.
• Prior State Farm experience and relevant insurance licenses are required.

Benefits
This role offers a competitive benefits package, including health insurance, paid time off, and training & development opportunities.

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