Senior Payment Support Specialist

1 day ago


Rockville, Maryland, United States NIH Federal Credit Union Full time
Job Overview

We are looking for a Senior Payment Support Specialist to join our team at NIH Federal Credit Union. As a senior member of our payments department, you will play a key role in ensuring the timely and accurate processing of payments, resolving payment-related issues, and providing exceptional customer service.

Your primary focus will be on supporting all payments tasks assigned to the team, ensuring compliance with NIHFCU policies, procedures, and regulatory requirements. You will also be responsible for maintaining knowledge of the latest changes in the payments industry, including real-time faster payments, mobile activities, and evolving trends in the Federal Reserve System.

This is a challenging and rewarding role that requires strong analytical skills, attention to detail, and excellent communication skills. If you have a passion for payments and a desire to work in a dynamic and fast-paced environment, we encourage you to apply.

Key Responsibilities:

  • Support all payments tasks assigned to the team
  • Ensure compliance with NIHFCU policies, procedures, and regulatory requirements
  • Maintain knowledge of the latest changes in the payments industry
  • Collaborate with cross-functional teams to achieve business objectives

Requirements:

  • Bachelor's degree in Accounting, Finance, or related field
  • 3-5 years of progressive financial institution experience
  • Must have at least 3-4 years of ACH, Wires, and Check processing experience in a back office setting
  • PREFERRED: AAP, APRP, and NCP accreditations
  • Demonstrated knowledge of automated back-office transaction processing, generally accepted accounting principles, financial accounting standards, and applicable federal, state regulations

What We Offer:

  • A competitive salary range of $28.62-$42.92 hourly (non-exempt)
  • A comprehensive benefits package, including health, dental, vision, life insurance, and 401(K) with profit sharing
  • Tuition reimbursement and career advancement opportunities
  • Credit union membership with discounted services and products

About Us:

NIH Federal Credit Union is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law.



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