Maintenance Operations Manager

4 days ago

Phoenix, Arizona, United States Capilano Properties Full time
About the Role

We are seeking a highly skilled and motivated Maintenance Supervisor to lead our maintenance team at our Bell Cove Property in Phoenix. As a key member of our team, you will be responsible for managing the maintenance of the assigned property, ensuring the highest level of service to our residents.

Key Responsibilities
  • Coordinate and manage the day-to-day operations of the property, including maintenance schedules and tasks.
  • Interview, hire, and train maintenance staff, ensuring they have the necessary skills and knowledge to perform their duties.
  • Direct and supervise daily activities of the maintenance team, including planning and preparing work schedules, assigning tasks, and monitoring progress.
  • Determine and implement associate performance actions, such as raises, promotions, discipline, and terminations.
  • Schedule and monitor preventative maintenance and apartment turns, and assist with repairs as needed.
  • Ensure resident maintenance issues and repairs are responded to promptly and professionally, and handle escalated maintenance issues.
  • Inspect apartments before and after move-in and move-out, as well as after the apartment has been turned.
  • Perform property inspections on a regular basis to maintain cleanliness and identify problems.
  • Ensure swimming pool and fitness areas are inspected daily.
  • Inspect buildings and grounds to ensure safety and cleanliness, and alert the maintenance team to items that need to be repaired.
  • Manage vendor selection and vendor relations to ensure quality performance.
  • Obtain bids from outside contractors and oversee contractor work for completeness.
  • Prepare, execute, and monitor the maintenance budget, ensuring expense control.
  • Purchase maintenance supplies for the property while staying within the planned budget.
  • Review, prepare, and submit property invoices accurately and in accordance with established guidelines.
  • Communicate with property owners and/or supervisors regarding the overall maintenance function at the property.
  • Ensure excellent customer service to prospective and current tenants, and promote a quality living experience for all residents.
  • Promote and participate in company-sponsored training programs, and ensure subordinate associates participate in all training classes within the required time frame.
  • Participate in company-provided training, such as fair housing, safety, non-discrimination, and harassment prevention.
  • Comply with all company national standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
Requirements
  • Associate's degree or equivalent technical training in residence property maintenance.
  • Minimum of 3 to 5 years of progressive experience and responsibility in a maintenance field, with two years holding a supervisory position directing a multi-functional maintenance staff.
  • Strong mechanical aptitudes and a working knowledge of electrical and mechanical systems.
  • Excellent trouble-shooting and diagnostic skills.
  • Ability to define problems and resolve them quickly, familiarity with local building codes and OSHA regulations.
  • Familiarity with all current health and safety regulations.
  • Requires strong supervisory skills, coupled with excellent oral and written communication skills.
  • Ability to work well with ever-changing priorities and situations.
About Us

Capilano Properties is a leading real estate firm based in Phoenix, Arizona, with offices in Toronto, Vancouver, Los Angeles, Seattle, and Chicago. We are a vertically integrated company with in-house departments responsible for property development, construction, and management, as well as leasing, sales, and marketing.

To apply, please submit your resume and any required documents through the link on the job posting.

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