Insurance Customer Support Specialist

1 week ago


Abilene, Texas, United States State Farm Insurance Full time

**Job Overview**

At State Farm Insurance, we're seeking a highly skilled Insurance Customer Support Specialist to join our team. As a key member of our customer service team, you'll play a vital role in delivering exceptional support to our customers.

Key Responsibilities:

  • Assist customers with inquiries, complaints, and policy changes.
  • Provide accurate and timely information regarding insurance products and services.
  • Process policy applications, renewals, and cancellations.
  • Handle billing and payment inquiries.
  • Resolve customer issues and complaints in a professional and efficient manner.
  • Collaborate with team members to ensure customer satisfaction.
  • Maintain accurate customer records and update information as needed.

What We Offer:

  • A competitive salary of $45,000 - $60,000 per year.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

Requirements:

  • High school diploma or equivalent required; degree in a related field preferred.
  • Minimum 2 years of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


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