Insurance Customer Support Specialist
1 week ago
**Job Overview**
At State Farm Insurance, we're seeking a highly skilled Insurance Customer Support Specialist to join our team. As a key member of our customer service team, you'll play a vital role in delivering exceptional support to our customers.
Key Responsibilities:
- Assist customers with inquiries, complaints, and policy changes.
- Provide accurate and timely information regarding insurance products and services.
- Process policy applications, renewals, and cancellations.
- Handle billing and payment inquiries.
- Resolve customer issues and complaints in a professional and efficient manner.
- Collaborate with team members to ensure customer satisfaction.
- Maintain accurate customer records and update information as needed.
What We Offer:
- A competitive salary of $45,000 - $60,000 per year.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and development opportunities to enhance your skills and knowledge.
Requirements:
- High school diploma or equivalent required; degree in a related field preferred.
- Minimum 2 years of experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
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