Customer Project Manager

4 weeks ago


Melbourne, Florida, United States Dassault Aviation Full time
Job Summary

Dassault Aviation is seeking a highly skilled Customer Project Manager to join our team at our flagship Maintenance, Repair and Overhaul (MRO) facility in Melbourne, Florida. As a key member of our operations team, you will be responsible for ensuring the smooth execution of projects, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Project Management: Monitor schedules, budgets, personnel, and quality to ensure projects are completed on time, on budget, and to the required standard.
  • Customer Service: Provide a single point of contact for customers, ensuring their needs are met and exceeded through effective communication and issue resolution.
  • Business Development: Collaborate with cross-functional teams to identify business opportunities and develop strategies to drive growth and revenue.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency, reduce costs, and enhance customer satisfaction.
  • Communication: Develop and maintain strong relationships with customers, stakeholders, and internal teams through effective communication and reporting.
Requirements
  • Experience: Minimum of five years of experience working in a corporate aircraft environment, with a proven track record of managing and directing projects.
  • Education: Associate degree in a related field or equivalent.
  • Licenses: A & P license preferred.


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