Retail Sales Leader

2 days ago


Richmond, California, United States Bath & Body Works Full time

**Job Summary:**

We are seeking a highly motivated and results-driven Key Holder to support our store operations at Bath & Body Works.

As a Key Holder, you will be responsible for delivering sales plan through effective execution of store and operational tasks. You will provide leadership tasks as delegated by the store manager, including acting as manager on duty to address customer service, vendor relationships, or maintenance issues.

This role requires strong communication and interpersonal skills, with the ability to foster a customer-focused selling culture and lead high-performing teams.

**Responsibilities:**

  • Provide individual and team performance feedback and recommendations to managers
  • Lead and model selling and customer experience standards
  • Display knowledge of product, company policies, and store strategies
  • Set the direction and goals for the day/shift when associates arrive for work
  • Bld a highly satisfied and loyal customer base through engagement, conversion, and gathering customer phone and e-mail information

**Requirements:**

  • Preferably an existing sales associate that aspires to a management role
  • Ability to foster a customer-focused selling culture
  • Demonstrated selling and operational results
  • Available for varied weekly shifts, including weekend, closing, and peak shifts
  • Ability to provide in-the-moment coaching to associates

**Benefits:**

Bath & Body Works offers competitive pay, ranging from $65,000 to $75,000 per year, based on location and experience. We also offer tuition-free education through Guild, 40% merchandise discount, free product, and opportunities for career advancement.


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