Sales Floor Associate

2 weeks ago


Milwaukee, Wisconsin, United States Goodwill Industries of Southeastern Wisconsin, Inc. Full time
Job Title: Sales Floor Associate

The Sales Floor Associate plays a crucial role in maintaining the outlet store environment, ensuring prompt and accurate product placement, stock rotation, and salvage. This position contributes to the Goodwill Mission by maximizing the value of donations and meeting individual and outlet production goals.

Responsibilities:
  • Maintain product safety and recognize non-saleable merchandise.
  • Communicate with outlet store management about quality issues, low product levels, and supply needs, suggesting process improvements.
  • Pull full commodity bins to the staging area, set up, and label bins accordingly.
  • Place products and supplies in designated areas, adhering to outlet store environment standards.
  • Provide exceptional customer service, answering questions and alerting management to customer concerns or needs.
  • Ensure customers follow shopping rules, including crowd control to prevent shopping tables until authorized.

This includes ensuring customers are not shopping tables until given clearance by the outlet store associate.

Requirements:
  • Retail or production experience is preferred.
  • Work varied schedules and flexible hours.
Core Competencies:
  • Manage downtime independently and responsibly.
  • Be flexible to work in other areas as needed or when necessary.
  • Project a positive image of Goodwill to customers through actions and appearance.
  • Maintain confidentiality of sales information.
  • Operate heavy machinery, including pallet jacks, floor scrubbers, and balers.
  • Contribute to the Goodwill Mission as a productive and collaborative team member.
  • Basic reading, writing, and math skills.
  • Smile and greet customers and donors.
Physical/Sensory Demands:
  • Able to safely move throughout the property.
  • Able to stand, bend, and reach for the duration of the shift.
  • Able to lift 75 pounds and push/pull cages weighing 600 pounds.
  • Able to grasp merchandise.
  • Able to visually observe merchandise.
  • Able to hear and respond to internal paging systems and warning devices on custodial equipment and forklifts.

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