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Winter Seasonal Assistant Store Manager

2 months ago

Vail, Colorado, United States Vail Mountain Careers Full time
Experience the Ultimate Winter Seasonal Opportunity

Vail Mountain Careers offers a unique chance to grow your passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Key Responsibilities:
  • Lead daily store operations, monitoring performance and budget, including scheduling and payroll.
  • Maintain daily store records for performance, sales metrics, inventory control, and equipment rentals.
  • Hire and train employees in POS system operation, product knowledge, guest service, sales techniques, and loss prevention policies and procedures.
  • Monitor team performance and behavior, providing meaningful feedback and direction.
  • Provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition.
  • Participate in leadership forums, providing feedback and input on store performance, training, and continuous improvement opportunities.
Requirements:
  • High School Diploma or GED Equivalent; Business area training or education preferred.
  • 1-3 years of rental supervisor experience; ski industry preferred.
  • Ability to work in a fast-paced retail environment, multitask, and manage multiple customers.
  • Ability to work a flexible schedule, including nights, holidays, and weekends.
  • Must be able to communicate fluently in English.
Benefits:
  • Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons.
  • More employee discounts on lodging, food, gear, and mountain shuttles.
  • 401(k) Retirement Plan.
  • Employee Assistance Program.
  • Excellent training and professional development.
  • Referral Program.