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Store Director

2 months ago


Monroe Louisiana, United States Jobs for Humanity Full time
Job Summary

We are seeking a highly skilled and experienced Store Manager to lead our retail store operations. As a key member of our team, you will be responsible for ensuring that our customers have a memorable experience by providing exceptional service and quality products.

Key Responsibilities
  • Oversee the daily operations of the store, including open and closing procedures, work order management, and customer service.
  • Drive team performance to ensure key performance indicators (KPIs) and company goals are met or exceeded.
  • Provide guidance and positive reinforcement surrounding proper vehicle and equipment maintenance and required recordkeeping.
  • Respond quickly to client complaints/warranty issues and provide world-class customer service.
  • Perform other duties as assigned.
Requirements
  • High School Diploma/GED/Equivalent or 5-7 years leadership/supervisory experience.
  • Valid state-issued driver's license required.
  • 3+ years of leadership experience with an innovative approach toward incenting performance.
  • 3-5 years of experience in retail or service center environments; automotive experience preferred.
  • Proficiency with Microsoft Office Suite, web applications, and general office equipment.
  • Excellent communication skills with the ability to influence, persuade, engage, and have crucial conversations with a mobile workforce.
  • Comfort working outside in a variety of weather conditions.
  • Presentation of a professional appearance and wearing personal protective equipment.
  • Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.
What We Offer
  • Competitive weekly pay and bonus opportunities.
  • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs, company holidays, and paid volunteer days.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources you'll need to be successful.