Closing Team Member

4 days ago


Spokane, Washington, United States IHOP Full time

Job Description: Closing Server

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About Us:

IHOP has been a leader in the breakfast industry since 1958, serving millions of guests across the country. Our mission is to provide a welcoming atmosphere where people can connect over great food and excellent service.

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Job Summary:

We are seeking a motivated and detail-oriented Closing Server to join our team at IHOP. As a key member of our closing shift, you will be responsible for ensuring a seamless transition between shifts while providing exceptional service to our guests.

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Responsibilities:

  • Develop and maintain strong working relationships with IHOP Team Members and guests.
  • Execute service standards per IHOP SOP to ensure a high-quality guest experience.
  • Handle guest complaints in a timely manner and thank guests for their feedback.
  • Communicate guest food orders and service requests accurately and promptly.
  • Comply with SOP methods regarding guest checks and cash control.
  • Stock and rotate supplies in service areas and dining rooms.
  • Clear, clean, and reset tables after guests leave.
  • Perform all cleaning duties according to posted charts.
  • Comply with IHOP uniform and appearance standards.
  • Perform other assignments or tasks as assigned by management.
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Qualifications:

  • Prior experience as a server is preferred.
  • Must demonstrate teamwork and communication skills.
  • Must be able to handle money transactions responsibly.
  • Must be able to multitask and work quickly.
  • Must be flexible and ready to work varying shifts.
  • Must have an active WA food handler permit.
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Benefits:

  • Flexible scheduling
  • Extensive training programs
  • Real opportunities for advancement
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Estimated Salary: $28,000 - $40,000 per year, depending on experience and location.


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