Operations Manager

2 weeks ago


Swansea, Massachusetts, United States Cardis Furniture & Mattress Full time
Job Summary
We are seeking a highly motivated and organized Administrative Assistant to join our team. As an Administrative Assistant, you will be responsible for supporting the Dispatch - Call Center representatives in their daily tasks, ensuring that they have the necessary skills and knowledge to effectively communicate with customers.

In this role, you will be working closely with the Dispatch - Logistics Manager to hire, train, and prepare new employees for their positions. You will also be responsible for monitoring and evaluating agent performance, providing coaching and training as needed.

The ideal candidate will have a strong understanding of company policies and procedures, excellent communication and leadership skills, and the ability to work well under pressure. If you are a detail-oriented and analytical individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Estimated Salary: $22.00 per hour.

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