Insurance Operations Director

7 days ago


Swansea, Massachusetts, United States Baycoast Bank Full time
About the Role

We are looking for a seasoned Insurance Operations Director to lead our agency branches in delivering exceptional customer service and driving business growth. The successful candidate will have a strong track record of managing teams, developing strategies, and maintaining good working relationships with insurance companies.

Key Responsibilities:

  • Participate in the development of strategies to accomplish and support the personal lines department's business plan objectives
  • Oversee and manage the daily branch operations, including scheduling employees and providing leadership at regularly scheduled meetings
  • Resolve routine customer and personnel problems
  • Maintain good working relationships with insurance companies and other distributors of insurance products

Requirements:

  • Must be licensed per state requirements
  • Attends educational seminars
  • Must carry 2 professional designations requiring passing scores
  • Familiarity with agency management systems and comparative rating software
  • Ability to maintain a professional knowledge of the business and keep up-to-date on industry trends and changes

Salary Range:$90,000 - $125,000 per year



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