Overhead Crane Service Specialist

1 week ago


Mobile, Alabama, United States Ace Industries, Inc. Full time
Overview

Ace Industries, Inc. is one of the largest and most diversified overhead crane and hoist distribution, manufacturing, and service companies in the United States.

We are proud to provide thousands of material handling products to a nationwide customer base through our e-commerce site, technical resources, and fully stocked warehouses, service centers, and sales offices in 25 different locations.

Job Description

This Service Coordinator role is critical in providing support to other Ace team members and our customers by managing all personnel and administrative aspects of our branches' overhead crane service work.

You will collaborate with Ace technicians and other team members on customer work requests, evaluate and make recommendations regarding required repairs or inspections, and build and maintain customer confidence by maintaining good response times and informing customers of problems.

Essential Duties
  • Maintains rapport with customers by examining work requests, identifying solutions, suggesting improved methods and techniques
  • Builds and maintains customer confidence by maintaining good response times, informing customer of problems, and completing work in a timely manner
  • Review reports for grammar errors, regulation accuracy, and other crucial info
Physical and Environmental Demands

This is a light physical work role that requires sitting for long periods. The work environment is an indoor office setting.



  • Mobile, Alabama, United States Ace Industries, Inc. Full time

    Job OverviewAce Industries, Inc. is seeking a skilled Overhead Crane Maintenance Specialist to join our team. This full-time position offers a competitive salary and benefits package, including 401(k), PTO, health, dental, vision, life & disability insurance, and a company vehicle.Salary Range: $65,000 - $90,000 per year, based on...


  • Mobile, Alabama, United States Ace Industries, Inc. Full time

    Job SummaryA high-performing Overhead Crane Technician will provide top-notch installation, inspection, maintenance, and repair services for hoist and crane equipment. The ideal candidate will possess a strong commitment to upholding the highest level of professional integrity and ethics, instilling customer confidence and continued success in service.The...


  • Mobile, Alabama, United States Ace Industries, Inc. Full time

    Job ResponsibilitiesTroubleshoot, repair, and inspect overhead cranes and hoists, below the hook devices, and other lifting devices.Perform scheduled preventive maintenance activities on equipment.Support customers by effectively interfacing with customer and office in repairing equipment as needed.Evaluate and make recommendations regarding required repairs...


  • Mobile, Alabama, United States Ace Industries, Inc. Full time

    Company OverviewAce Industries, Inc. is one of the largest and most diversified overhead crane and hoist distribution, manufacturing, and service companies in the United States. With fully stocked warehouses, service centers, and sales offices in 25 locations nationwide, we provide thousands of material handling products to a nationwide customer base.We are...


  • Mobile, Alabama, United States Core Group Resources Careers Full time

    At Core Group Resources Careers, we're seeking a skilled Crane Equipment Specialist to join our team. This is an exciting opportunity to work with a dynamic organization that values expertise and innovation.Job SummaryWe're looking for a highly motivated individual who can maintain and repair cranes and other equipment as needed. The ideal candidate will...


  • Mobile, Alabama, United States Ace Industries, Inc. Full time

    About the JobAt Ace Industries, Inc., we are seeking a skilled Service Coordinator to join our team. As a key member of our administrative support team, you will play a vital role in ensuring the smooth operation of our overhead crane service work.This is a full-time position with an estimated salary range of $17-$22 per hour.Job ResponsibilitiesWe are...


  • Mobile, Alabama, United States Ace Industries, Inc. Full time

    Job OverviewAce Industries, Inc. is seeking a highly skilled Operations Support Specialist to join our team. This role plays a vital part in ensuring the smooth operation of our branches' overhead crane service work. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work under pressure and deadlines.Key...


  • Mobile, Alabama, United States Ace Industries, Inc. Full time

    Job OverviewAce Industries, Inc. is seeking a highly skilled Customer Support Specialist to join our team in the United States. As a key member of our operations department, you will play a vital role in supporting our customers and ensuring seamless service delivery.In this challenging yet rewarding role, you will be responsible for managing all personnel...


  • Mobile, Alabama, United States Ace Industries, Inc. Full time

    About the RoleAce Industries, Inc. is a leading provider of overhead crane and hoist distribution, manufacturing, and service solutions. We are seeking a skilled Service Operations Coordinator to join our team in the United States. In this role, you will be responsible for coordinating all aspects of our service operations, including customer service,...


  • Mobile, Alabama, United States Ace Industries, Inc. Full time

    Job DescriptionAce Industries, Inc. is a leading provider of overhead crane and hoist distribution, manufacturing, and service companies in the United States. We are seeking a highly skilled Service Work Coordination Expert to join our team. In this role, you will be responsible for coordinating service work, collaborating with technicians and other team...


  • Mobile, Alabama, United States Ace Industries, Inc. Full time

    About the RoleWe are looking for a Customer Service Coordinator - Administrative Role to support our teams in managing all personnel and administrative aspects of our branches' overhead crane service work. The successful candidate will be responsible for dispatching technicians, order entry, reviewing reports, and procurement.Key Responsibilities:Dispatch...


  • Mobile, Alabama, United States Ace Industries, Inc. Full time

    About the JobThis is a full-time position at Ace Industries, Inc. where you will work as a Welder and Fabricator in our fabrication shop.The salary for this role is approximately $19-$22 an hour, depending on experience.As a Welder and Fabricator, your primary responsibilities will include:Reading blueprints to complete projectsWelding and certifying in 3G...


  • Mobile, Alabama, United States Ace Industries, Inc. Full time

    About the RoleWe are seeking an experienced Industrial Equipment Installation and Repair Professional to join our team. As a key member of our operations team, you will be responsible for installing, inspecting, maintaining, and repairing hoist and crane equipment.Your primary responsibilities will include:Installing and repairing overhead cranes and...


  • Mobile, Alabama, United States Ace Industries, Inc. Full time

    Key Performance Indicators (KPIs)Indicators of success and satisfactory job performance will include but may not be limited to:Ability to work under pressure and deadlines.Ability to work independently.Ability to work well with others.Ability to fabricate and weld structures (structural welding only if certified).Ability to perform inspections to OSHA/ANSI...


  • Mobile, Alabama, United States Service Air Full time

    Job OverviewWe are seeking a highly skilled HVAC Installation Specialist to join our team at Service Air in Mobile County, AL. The estimated salary for this position is $55,000 - $70,000 per year, depending on experience.This role involves installing, maintaining, and repairing heating, ventilation, and air conditioning systems in residential and commercial...


  • Mobile, Alabama, United States NCR Voyix Full time

    NCR Voyix is seeking a skilled Technical Field Service Specialist to join our team. As a Technical Field Service Specialist, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our customers' systems.SalaryThe estimated hourly pay range for this position is $17.50 to $22, depending on location and...


  • Mobile, Alabama, United States Sam's Club Full time

    **Job Summary:**">We are looking for a highly motivated and customer-focused individual to fill the position of Customer Service Specialist at Sam's Club in Mobile, AL.As a Customer Service Specialist, you will be responsible for ensuring that our members receive exceptional service and have a positive shopping experience. You will be an ambassador for our...


  • Mobile, Alabama, United States Pelc Tire Full time

    Job Overview:Pelc Tire is seeking a skilled Tire Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service while performing various automotive repair and maintenance tasks.Responsibilities:Review work orders and collaborate with service advisors as needed.Note any physical damage on...


  • Mobile, Alabama, United States Scout Worx, LLC Full time

    Oilfield Service Technician Specialist PositionAbout this Role:We are looking for a highly skilled oilfield service technician specialist to join our team at Scout Worx, LLC. This individual will be responsible for performing routine maintenance and repairs on petroleum equipment.Key Responsibilities:Conduct regular preventative maintenance and periodic...


  • Mobile, Alabama, United States Lineage Logistics Full time

    We are looking for a skilled Customer Service Specialist to provide top-notch support to our customers. In this role, you will be responsible for processing customer orders, tracking product availability, and resolving any issues that may arise.Key Qualifications:Excellent communication and problem-solving skillsAbility to work in a fast-paced...