Technical Field Service Specialist

1 day ago


Mobile, Alabama, United States NCR Voyix Full time

NCR Voyix is seeking a skilled Technical Field Service Specialist to join our team. As a Technical Field Service Specialist, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our customers' systems.

Salary

The estimated hourly pay range for this position is $17.50 to $22, depending on location and experience level. Overtime is available at time and a half, and there is also an opportunity to earn up to $100 per call with a mobile extended work platform (MEWP).

Job Description

As a Technical Field Service Specialist, your primary responsibilities will include:

  • Performing customer installation, maintenance, and service calls promptly and effectively;
  • Service electromechanical equipment such as self-checkout systems within an assigned territory;
  • Performing maintenance, repair, PM work, and system overhauls.
Required Skills and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:

  • A valid driver's license and driving record that satisfies NCR fleet requirements;
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity;
  • Ability to perform essential functions of the job with or without a reasonable accommodation;
  • Prolonged travel with driving several hours per day;
  • Rotating and weekend shifts;
  • Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
Benefits

NCR Voyix offers a comprehensive benefits package, including:

  • 7 paid holidays and 6 paid floating holidays;
  • Paid vacation – up to 80 hours your first year;
  • 401K savings and retirement plan;
  • Company-provided business use-only vehicle;
  • Medical insurance available immediately.
About Us

NCR Voyix is committed to building a diverse community where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. We believe in understanding and respecting differences among all people. As a Technical Field Service Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer service and ensuring the smooth operation of our customers' systems.



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