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Fashion Retail Specialist

1 month ago

Austin, Texas, United States Valentines Austin Full time
About Valentines Austin

Valentines Austin is a luxury boutique that offers a curated collection of high-end products, including ready-to-wear, shoes, accessories, fine and fashion jewelry, and home decor. Our mission is to provide an exceptional shopping experience for our clients, with a focus on personalized service and attention to detail.

Job Summary

We are seeking a Part-Time Sales Associate/Stylist to join our team at Valentines Austin. As a key member of our sales team, you will be responsible for providing an exceptional shopping experience for our clients, while also assisting with daily operations and objectives of the store.

Key Responsibilities
  • Direct Clienteling:
    • Acknowledge all clientele and be attentive
    • Interact with clients by assisting them in locating products, demonstrating product features and benefits where applicable, and by offering suggestions and alternatives
    • Keep an even tone when interacting with clientele, mirror the clients behavior, body language, and volume
    • Display professionalism at all times
    • Generate your own sales by growing and maintaining client relationships
    • Consistently execute direct marketing strategies with text messaging clients to generate sales that wouldn't have happened otherwise
    • Provide ongoing updates to Store Manager regarding customer feedback and complaints
  • Meet and Exceed Sales Goals:
    • Strategize with Store Manager to meet sales targets
    • Continually self-educate on new product features and benefits if not part of sales training
    • Assist co-workers and clients with checkout to ensure fast and accurate service with a high-touch factor
    • Attend sales training meetings
    • Capture new client interest when they arrive at the store
    • Have extensive product knowledge that makes it easy to suggestive sell
  • Maintain a Safe Work Environment:
    • Any level of negative behavior, from incivility or rudeness up to bullying and harassment, creates a toxic and destructive environment, will not be tolerated and is cause for termination
    • Dress appropriately and follow dress code guidelines
    • Smoking or vaping of any kind, drinking, or the unlawful use of drugs is prohibited in the workplace
  • Maintain Store Presentation and Merchandising Standards:
    • Maintain cleanliness of the store and replenish merchandise as it is sold to maximize sales
    • Maintain the proper display of products ensuring they comply with stores image & quality standards
    • Report pricing discrepancies and loss and/or damage of products to Store Manager
    • Organize racks in size order
    • General cleaning and housekeeping
Qualifications
  • Minimum 5 years of related retail experience
  • Ideal candidate will possess a strong work ethic, friendly and joyful demeanor, maintain composure in stressful situations, and display a team-oriented attitude
  • Must possess excellent written and verbal communication skills
  • Demonstrates exceptional interpersonal skills in interacting with clients and in meeting their needs
  • Success working alongside a team
  • Ability to take initiative
  • Bachelors degree, diploma or an associates degree in retailing, merchandise management, sales and marketing or any other related field of study from an accredited institution is a plus
Schedule
  • Part-time hourly position
  • Must be available to work on-site at our Davenport Village location Wednesday - Saturday from 10am-6pm
  • Must be available to work at least 3 Saturdays per month
  • Must be available to work holidays when the business is open
Benefits
  • Employee discount on store merchandise after 60 days
  • Lunch provided 2 days per week- Monday and Friday
  • Incentives for reaching or exceeding monthly sales goal after 90 days
Compensation

Starting at $22 per hour, based on aligned experience