Collision Center Manager

3 weeks ago


Pleasantville, New Jersey, United States Ciocca Dealerships Full time
About Ciocca Automotive

Ciocca Automotive is a leading privately held automotive dealer group in the tri-state area, with 52 dealerships and 25 brands. We are seeking a skilled Collision Manager to join our team and contribute to our growth and success.

Job Summary

The Collision Manager will be responsible for assessing present and future needs, trends, and profit opportunities of the collision center. This includes monitoring, directing, and administering all aspects of production workflow, ensuring compliance with manufacturer policies and procedures, and handling customer requests and concerns in a prompt and professional manner.

Key Responsibilities
  • Assess and analyze collision center operations to identify areas for improvement and opportunities for growth
  • Develop and implement strategies to increase efficiency, productivity, and customer satisfaction
  • Monitor and control production workflow, ensuring timely completion of repairs and maintenance of high-quality standards
  • Collaborate with staff to develop and implement training programs to enhance skills and knowledge
  • Ensure compliance with manufacturer policies and procedures, as well as regulatory requirements
Requirements
  • Proven experience in collision management, preferably in a similar role
  • Strong leadership and communication skills, with the ability to motivate and coach staff
  • Excellent analytical and problem-solving skills, with the ability to identify and implement solutions
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines
  • Strong knowledge of collision repair processes and procedures
What We Offer

Ciocca Automotive offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off. We also offer opportunities for career growth and advancement, as well as a positive and supportive work environment.

Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.



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