Customer Experience Specialist

6 days ago


Temple, Texas, United States Exeltra Consultants, Inc. Full time

Exeltra Consultants, Inc. delivers innovative solutions for campaign management through personal engagement, intuitive interactions, and fostering an environment where customers come first.

Job Overview

The Junior Communications Associate will be based in our corporate office, supporting our continued growth as an integral part of our talented team.

Primary Responsibilities
  • Process customer inquiries regarding product availability, service areas, account status, and order tracking.
  • Facilitate new account setup, price point adjustments, product information, and literature.
  • Process orders and establish credits as necessary.
  • Develop and analyze reporting procedures for customers and basic protocols.

The right candidate will provide quality care to our valued customers and support the company's mission.



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