FOH Server/Bartender

5 days ago


New Lenox, Illinois, United States Bulldog Ale House- New Lenox Full time
Job Summary

We are seeking a highly skilled and experienced FOH Server/Bartender to join our team at Bulldog Ale House- New Lenox. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, managing tables, and ensuring a seamless dining experience for our guests.

Responsibilities
  • Server Responsibilities:
    • Develop and maintain wine knowledge to enhance the dining experience
    • Utilize suggestive selling techniques to increase sales and customer satisfaction
    • Provide upscale or fine dining experience to guests
    • Anticipate and meet guests' needs in a timely and efficient manner
    • Deliver food to tables with a focus on presentation and quality
    • Create a positive and memorable customer experience
    • Effective communication and listening skills to ensure guest satisfaction
    • Multitasking and organizational skills to manage multiple tables and tasks
    • Previous experience as a Server, Waitress, or Waiter is an asset
  • Bartender Responsibilities:
    • Prepare and serve a variety of beverages, including cocktails, wine, and beer
    • Interact with customers, take orders, and serve snacks and drinks in a friendly and efficient manner
    • Assess customers' needs and preferences and make recommendations to enhance their experience
    • Mix and serve cocktails with precision and flair
    • Develop and present a bar menu that showcases our offerings
    • Verify customers' identification and ensure compliance with age restrictions
    • Restock and replenish bar inventory and supplies to maintain a well-stocked bar
    • Focus on providing exceptional customer service and creating a welcoming atmosphere
    • Comply with all food and beverage regulations and standards
    • Previous experience as a bartender or server is required
    • Excellent knowledge of mixing, garnishing, and serving drinks is essential
    • Knowledge of a second language is an asset
    • Positive attitude and excellent communication skills are required
    • Ability to maintain a clean and organized bar area
    • Relevant training certificate is an asset
  • Host Responsibilities:
    • Control the front door and greet guests in a warm and welcoming manner
    • Manage multiple tasks and responsibilities in a fast-paced environment
    • Handle high-pressure situations with poise and professionalism
    • Effective problem-solving skills to resolve guest complaints and issues
  • Food Runner Responsibilities:
    • Knowledge of all menu items and ingredients
    • Ability to memorize table numbers and locations
    • Carry heavy trays with ease and balance
    • Understand the importance of speed and efficiency while maintaining safety
  • Busser Responsibilities:
    • Clear dirty plates and reset tables in a timely manner
    • Ability to multitask and manage multiple tasks simultaneously
    • Lift 30+ pounds with ease and comfort
    • Anticipate guests' and staff members' needs and provide assistance

We offer a competitive hourly rate of $5.55 to $15.00 per hour. If you are a motivated and experienced FOH Server/Bartender looking for a new challenge, please apply today and we will be in touch soon.


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