Concierge
2 weeks ago
We are seeking a highly skilled and attentive Concierge to join our team at W Hotels. As a Concierge, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of unforgettable.
Key Responsibilities- Respond to guest requests for special arrangements or services, such as transportation, reservations, and dry cleaning.
- Provide information to guests about the property and surrounding area amenities, including special events and activities.
- Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Monitor club lounge for seating availability, service, safety, and well-being of guests.
- Report accidents, injuries, and unsafe work conditions to manager.
- High school diploma or equivalent.
- No related work experience required.
- No supervisory experience required.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a team player with a passion for delivering exceptional service, we encourage you to apply.
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