Concierge

2 weeks ago


Scottsdale, Arizona, United States Marriott International Inc Full time
Job Summary

We are seeking a highly skilled and attentive Concierge to join our team at W Hotels. As a Concierge, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of unforgettable.

Key Responsibilities
  • Respond to guest requests for special arrangements or services, such as transportation, reservations, and dry cleaning.
  • Provide information to guests about the property and surrounding area amenities, including special events and activities.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Monitor club lounge for seating availability, service, safety, and well-being of guests.
  • Report accidents, injuries, and unsafe work conditions to manager.
Requirements
  • High school diploma or equivalent.
  • No related work experience required.
  • No supervisory experience required.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a team player with a passion for delivering exceptional service, we encourage you to apply.



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