Sales Support Associate
1 month ago
Orange EV LLC is seeking a highly motivated Sales Support professional to join our team in Kansas City, KS. As a key point of contact for customers, you will provide exceptional support to our sales staff, driving revenue growth and efficiency.
Key Responsibilities:
- Be a primary point of contact for customers, providing timely and effective support.
- Contact potential and current customers via phone, email, or chat to assist with inquiries.
- Obtain pertinent information from potential customers to help qualify needs.
- Maintain a database of customers and relevant documents, updating records based on interactions.
- Develop and maintain a knowledge base of the evolving product and industry.
- Maintain an organized filing system for sales territory.
- Handle administrative duties, including scheduling client conference calls and meetings, preparing presentations, and reporting on metrics and data.
- Perform data entry duties regarding metrics, sales figures, and other key data.
- Assist in the closing process and delivery of a sold truck with a consistent branded customer experience.
Requirements:
- Ability to deliver high standards of customer service and build rapport with clients.
- Positive and professional demeanor on the phone.
- Confidence and poise to thrive in a fast-paced environment.
- Excellent written and verbal communication skills.
- Ability to prioritize and multitask.
- Diligent follow-up skills.
- Experience with Microsoft Office products.
- Assertive and takes charge to drive outcomes.
- Prior experience in sales.
Preferred Qualifications:
- Experience with CRM tools, Salesforce preferred.
- Prior experience in a sales environment.
- Familiarity with the transportation industry.
Orange EV LLC is an Equal Opportunity Employer and seeks diversity in candidates for employment.
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