Sales Support Associate

1 month ago


Kansas City, Kansas, United States ORANGE EV LLC Full time
Job Summary

Orange EV LLC is seeking a highly motivated Sales Support professional to join our team in Kansas City, KS. As a key point of contact for customers, you will provide exceptional support to our sales staff, driving revenue growth and efficiency.

Key Responsibilities:

  • Be a primary point of contact for customers, providing timely and effective support.
  • Contact potential and current customers via phone, email, or chat to assist with inquiries.
  • Obtain pertinent information from potential customers to help qualify needs.
  • Maintain a database of customers and relevant documents, updating records based on interactions.
  • Develop and maintain a knowledge base of the evolving product and industry.
  • Maintain an organized filing system for sales territory.
  • Handle administrative duties, including scheduling client conference calls and meetings, preparing presentations, and reporting on metrics and data.
  • Perform data entry duties regarding metrics, sales figures, and other key data.
  • Assist in the closing process and delivery of a sold truck with a consistent branded customer experience.

Requirements:

  • Ability to deliver high standards of customer service and build rapport with clients.
  • Positive and professional demeanor on the phone.
  • Confidence and poise to thrive in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Ability to prioritize and multitask.
  • Diligent follow-up skills.
  • Experience with Microsoft Office products.
  • Assertive and takes charge to drive outcomes.
  • Prior experience in sales.

Preferred Qualifications:

  • Experience with CRM tools, Salesforce preferred.
  • Prior experience in a sales environment.
  • Familiarity with the transportation industry.

Orange EV LLC is an Equal Opportunity Employer and seeks diversity in candidates for employment.



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