Night Auditor

3 weeks ago


Hyde Park, New York, United States Shaner Hotel Group Full time

The Night Auditor is a key member of our front desk team, responsible for ensuring the smooth operation of our hotel during the overnight hours. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently.

Responsibilities
  • Guest Services: Provide exceptional service to our guests, responding to their needs and resolving any issues that may arise.
  • Revenue Balance: Balance the revenue and expense transactions that occurred during the day, ensuring accuracy and attention to detail.
  • Front Desk Operations: Perform all the functions of the front desk staff during the audit shift, including check-ins, check-outs, and guest services.

Requirements:

  • Education: High school graduate or equivalent.
  • Experience: Minimum one year customer service experience; previous hotel experience preferred.
  • Skills: Excellent communication and problem-solving skills, ability to work independently and as part of a team.

Benefits:

  • Health Insurance: Comprehensive health insurance package.
  • Paid Time Off: Generous paid time off policy.
  • Holidays: 8 paid holidays per year.
  • Hotel Discounts: Discounts on hotel stays and other amenities.

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