Quality Assurance Analyst III

4 weeks ago


Anchorage, Alaska, United States GCI Communication Corp Full time
Job Description

GCI's Quality Assurance Analyst III will provide professional IT quality assurance support by testing, evaluating, assessing, investigating, and troubleshooting IT systems and integrations. The ideal candidate will have a strong background in software testing and quality assurance, with experience in developing and executing test plans and test cases.

Key Responsibilities:

  • Perform quality assurance and testing activities
  • Develop, document, and execute test plans and test cases in accordance with functional requirements and technical specifications
  • Create and execute regression test plans
  • Validate system application functionality across various hosted and on prem solutions, integrations, integrated systems, operational processes, and custom development ensuring their alignment with design specifications and database updates
  • Write clear, concise defects and/or bugs and effectively communicate with developers and project team members to isolate problems
  • Work closely with technical resources and testers on review and resolution of issues
  • Review test plans and cases written by others for coverage and completeness
  • Review requirements and design documentation and participate in design reviews
  • Assist Project Managers and Scrum Masters in planning and estimating efforts, providing input and clarity on testing requirements and level of effort estimates
  • Conduct QA on support processes to ensure that the application and support solution meets quality standards and business needs
  • Work collaboratively with developers, business system analysts, project managers, and scrum masters to ensure quality product development and successful project deliveries
  • Assist in developing and maintaining quality assurance procedures and standards

Requirements:

  • High School diploma or equivalent
  • Bachelor's degree in Business, Technology, Computer Science or relevant field
  • Minimum of five (5) years of experience in quality assurance, product/project management, configuration/development, business systems analysis, monitoring, or other related experience
  • IT Project Experience
  • Software Test Certifications
  • Project Management Professional (PMP and/or PMP-ACP)
  • Agile Certified Professional (ACP), IC Agile, LEAN Six Sigma
  • Certified Scrum Master (SAFE Certification)
  • Applications, Programming, and Software certifications desirable
  • ITIL Certification (V3 or 4), Foundation, Practitioner, Intermediate, Expert, Managing Professional, Strategic Leader, Master
  • Telecommunications experience
  • Other telecom industry or job specific certifications

Additional Requirements:

  • Ability to work shifts as assigned
  • Ability to accurately communicate information and ideas to others effectively
  • Physical agility and effort sufficient to perform job duties safely and effectively
  • Ability to make valid judgments and decisions
  • Available to work additional time on weekends, holidays, before or after normal work hours when necessary
  • Must work well in a team environment and be able to work with a diverse group of people and customers


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