Quality Assurance Analyst III
4 weeks ago
GCI's Quality Assurance Analyst III will provide professional IT quality assurance support by testing, evaluating, assessing, investigating, and troubleshooting IT systems and integrations. The ideal candidate will have a strong background in software testing and quality assurance, with experience in developing and executing test plans and test cases.
Key Responsibilities:
- Perform quality assurance and testing activities
- Develop, document, and execute test plans and test cases in accordance with functional requirements and technical specifications
- Create and execute regression test plans
- Validate system application functionality across various hosted and on prem solutions, integrations, integrated systems, operational processes, and custom development ensuring their alignment with design specifications and database updates
- Write clear, concise defects and/or bugs and effectively communicate with developers and project team members to isolate problems
- Work closely with technical resources and testers on review and resolution of issues
- Review test plans and cases written by others for coverage and completeness
- Review requirements and design documentation and participate in design reviews
- Assist Project Managers and Scrum Masters in planning and estimating efforts, providing input and clarity on testing requirements and level of effort estimates
- Conduct QA on support processes to ensure that the application and support solution meets quality standards and business needs
- Work collaboratively with developers, business system analysts, project managers, and scrum masters to ensure quality product development and successful project deliveries
- Assist in developing and maintaining quality assurance procedures and standards
Requirements:
- High School diploma or equivalent
- Bachelor's degree in Business, Technology, Computer Science or relevant field
- Minimum of five (5) years of experience in quality assurance, product/project management, configuration/development, business systems analysis, monitoring, or other related experience
- IT Project Experience
- Software Test Certifications
- Project Management Professional (PMP and/or PMP-ACP)
- Agile Certified Professional (ACP), IC Agile, LEAN Six Sigma
- Certified Scrum Master (SAFE Certification)
- Applications, Programming, and Software certifications desirable
- ITIL Certification (V3 or 4), Foundation, Practitioner, Intermediate, Expert, Managing Professional, Strategic Leader, Master
- Telecommunications experience
- Other telecom industry or job specific certifications
Additional Requirements:
- Ability to work shifts as assigned
- Ability to accurately communicate information and ideas to others effectively
- Physical agility and effort sufficient to perform job duties safely and effectively
- Ability to make valid judgments and decisions
- Available to work additional time on weekends, holidays, before or after normal work hours when necessary
- Must work well in a team environment and be able to work with a diverse group of people and customers
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