Therma-Tron-X Field Service Specialist

2 weeks ago


Sturgeon Bay, Wisconsin, United States Therma-Tron-X Inc Full time
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at Therma-Tron-X Inc. As a Field Service Technician, you will be responsible for providing exceptional customer service and technical support to our clients in the field.

Key Responsibilities
  • Respond to customer calls and meet with clients to determine the nature of the service or repair.
  • Conduct routine equipment servicing out in the field, inspect and troubleshoot equipment failures, and repair equipment and replace faulty parts.
  • Install and test new equipment, provide preventive equipment maintenance, and provide technical training on new equipment installations.
  • Program VFD's, temperature controllers, and other equipment as needed.
  • Complete job reports and efficiently manage all service calls to provide high-quality customer service and repairs.
Requirements
  • Minimum of an associate degree in Electrical Engineering, Electro-Mechanical Technology, or equivalent experience.
  • Proven work experience as a field service technician or related role, with a strong background in troubleshooting electrical and mechanical systems.
  • Ability to travel up to 60% and work according to a changing schedule.
  • Must carry oneself in a professional manner and maintain positive interactions with both coworkers and customers.


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