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Area Operations Manager

2 months ago

Fort Washington, Pennsylvania, United States Eastern National Full time
Job Overview

Join us as a Regional Manager overseeing the Great Lakes Region. This full-time exempt role requires the candidate to be based in a central location with the ability to travel independently across various sites within the region.

About Our Organization

Eastern National is a nonprofit organization collaborating with the National Park Service (NPS) to manage retail operations at over 175 national park locations. Our mission extends beyond retail; we aim to educate the public about the rich history, diverse landscapes, and vibrant cultures that define America. Through our products and visitor experiences, we contribute to the preservation of national parks, having provided over $180 million in support since our inception in 1947.

Our Culture

At Eastern National, we prioritize a people-oriented culture. We value honesty, practicality, and a sense of humor in our approach to challenges and objectives. We respect each team member's individuality while fostering collaboration, leading to a thriving work environment.

Our success is driven by five core values: Education, Service, Collaboration, Sharing, and Excellence. These principles guide our daily operations and interactions. We encourage you to explore our core values further.

What We Seek

We are looking for individuals passionate about national parks, history, and nature, who wish to contribute to a meaningful mission of promoting and safeguarding public lands. Ideal candidates will have a keen interest in learning and sharing knowledge, attention to detail, and a commitment to creating a welcoming retail environment. Most importantly, we seek individuals who embody our core values and demonstrate a willingness to integrate them into their daily activities.

Applicants should possess a minimum of five years of experience in multi-unit retail management, preferably across a broad geographic area.

What We Provide

  • Competitive salary and comprehensive benefits
  • 25% discount on purchases at over 150 Eastern National locations
  • Opportunities for professional growth and development
  • A supportive and positive workplace
  • The opportunity to make a meaningful impact

Key Responsibilities:

  • Proven ability to lead, develop, and inspire a team towards shared objectives.
  • Capacity to excel in a dynamic, fast-paced environment with shifting priorities.
  • Demonstrated success in building sustainable client relationships.
  • Results-oriented with a track record of achieving sales and profitability targets.
  • Ability to lift items weighing up to 15 pounds to a height of 5 feet.

Application Guidance:

  • Submit a compelling cover letter addressed to the Director of Retail North, as it is essential for consideration.
  • Include your expected salary in your cover letter.
  • Highlight your extensive experience in multi-unit retail management to showcase your qualifications.
  • Provide examples of your customer service experience, both internal and external.

To learn more about Eastern National and our educational initiatives, please visit our website.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.