Customer Service Advocate

4 days ago


Cincinnati, Ohio, United States BlackBeltHelp Full time

BlackBeltHelp is a leading provider of customer support services, and we're seeking a highly skilled Support Resolution Specialist to join our team. With a strong focus on delivering exceptional support experiences, this role involves providing timely and effective assistance to clients via various communication channels.

The ideal candidate will possess excellent written and verbal communication skills, as well as the ability to learn and apply technical information in a fast-paced environment. A strong understanding of Microsoft Office, Windows, and Mac OSX is essential, while experience with customer service software and systems would be a significant advantage.

This is a remote work opportunity, requiring the use of a personal computer that meets specific hardware and software requirements. The compensation package for this role includes a competitive salary, estimated to be around $45,000-$55,000 per annum, depending on skillset and experience.



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