Consumer Loan Servicing Expert

3 weeks ago


Oak Brook, Illinois, United States Evergreen Bank Group Full time
Job Summary: As a Consumer Loan Servicing Expert, you will play a vital role in maintaining the smooth operation of our loan portfolio. Your primary responsibilities will include providing exceptional customer service, managing loan paperwork, and ensuring compliance with regulatory requirements. If you're passionate about delivering outstanding results and have a keen eye for detail, we encourage you to apply

Key Responsibilities:
  • Loan Servicing: Manage loan paperwork, prepare payoff letters, and process loan payments and advances.
  • Customer Service: Respond to customer inquiries, resolve issues, and provide guidance on loan-related matters.
  • Regulatory Compliance: Ensure compliance with regulatory requirements, maintain accurate records, and evaluate operational integrity.
  • Team Collaboration: Work closely with internal teams to resolve loan-related queries and ensure seamless operations.


Requirements:
  • 2-5 years of experience in loan operations or related field.
  • Strong knowledge of banking principles, customer service standards, and Microsoft Office applications.
  • Excellent communication and organizational skills, with ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


About Us:We're an equal opportunity employer committed to creating a diverse and inclusive work environment. Our mission is to provide exceptional customer service while upholding the highest standards of professionalism and integrity. Join us in shaping the future of banking and finance

Salary Range:$45,000 - $65,000 per annum (depending on experience)

Benefits:Competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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