Loan Operations Specialist
5 days ago
We are seeking a highly skilled and experienced professional to join our team as a Loan Operations Representative at Evergreen Bank Group. This is a full-time position responsible for daily maintenance and servicing of all consumer and commercial loans.
Key Responsibilities:
- Provide exceptional customer service and act as an informational resource for all external loan customers, on the telephone or via email.
- Support internal teams with loan-related queries and ensure seamless operations.
- Prepare and process loan payoff letters, book new consumer and commercial loans, and manage existing loan payments and advances.
- Monitor expiring loan insurance, prepare collateral release documents, and track collateral and insurance files.
- Evaluate and maintain operational integrity through adherence to policies, procedures, and regulations.
Requirements:
- 2-5 years of experience in loan operations or progressive experience with a basic understanding of banking principles.
- Knowledge of customer service standards, Microsoft Office proficiency, and strong active listening and critical thinking skills.
- Possess excellent verbal and written communication skills, strong organizational abilities, and adaptability in a fast-paced environment.
- Maintain confidentiality and handle sensitive information with discretion.
About Us:We are an equal opportunity employer committed to creating a diverse and inclusive work environment. Our mission is to provide exceptional customer service while upholding the highest standards of professionalism and integrity. Join us in shaping the future of banking and finance
Salary Range:$45,000 - $65,000 per annum (depending on experience)
Benefits:Comprehensive benefits package including medical, dental, and vision coverage, 401(k) plan, paid time off, and opportunities for career growth and development.
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