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Retail In-Home Design Consultant

2 months ago

Hoover, United States La-Z-Boy Inc. Full time
Job Title: Retail In-Home Designer

La-Z-Boy Incorporated is seeking a highly skilled and innovative Retail In-Home Designer to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through personalized design solutions.

Job Summary:

The Retail In-Home Designer will be responsible for translating client needs into actionable design concepts, conducting insightful in-home consultations, and providing coaching and training to sales teams to improve design culture and product knowledge.

Key Responsibilities:
  • Achieve or surpass sales goals, operating benchmarks, and personal objectives.
  • Promote the La-Z-Boy In-Home Design program to draft potential design solutions and present customized portfolio presentations tailored to the client's requirements and preferences.
  • Translate the client's lifestyle, taste, and budget into actionable design recommendations.
  • Schedule and conduct in-home consultations to understand client's unique needs, preferences, and vision for their space.
  • Create design concepts and digital presentations with finish selections, furnishings, and fixtures.
  • Provide coaching, training, and support to sales teams to improve design culture, product knowledge, sales techniques, strategies, and overall in-home design performance.
  • Collaborate with support teams to ensure flawless execution of operational excellence.
  • Ensure proper execution of all existing and new systems and administrative procedures.
Scope and Impact:

This position holds significant influence over the store's financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community.

Minimum Requirements:
  • Education: Bachelor's degree or equivalent experience.
  • Experience: 2-3 years in interior design, with a residential emphasis.
  • Skills: Proficient in Microsoft Office suite, computer-aided design programs, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.
  • Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.
  • Valid Driver's License.
Preferred Requirements:
  • Design Certification.
  • Advanced interpersonal, presentation, and communication skills, business acumen, entrepreneurial spirit & experience in building effective relationships.
Supervisory Responsibilities:

None.

Physical Demands/Work Environment:
  • Ability to lift and/or carry up to 50 pounds.
  • Ability to operate motor vehicle.
  • Ability to stand for long periods of time.
  • Nearly continuous use of repetitive hand motions, hearing and listening.
  • Often required to sit, walk, bend and stoop.
  • Subject to inside environmental conditions.
  • Ability to pass background and drug screen.
Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours: 40