Guest Services Representative

3 days ago

Lihue, Hawaii, United States Marriott Vacations Worldwide Full time
Job Title: Guest Services Agent

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Guest Services Agent at Marriott Vacations Worldwide, you will play a vital role in creating unforgettable vacation memories for our owners and guests.

Key Responsibilities:
  • Provide warm and welcoming check-in experiences for our guests, ensuring they feel at home in our resort.
  • Anticipate and address guest needs, resolving issues promptly and professionally.
  • Collaborate with colleagues to deliver exceptional customer service, exceeding guest expectations.
  • Stay up-to-date on resort amenities, services, and local attractions to provide personalized recommendations.
  • Contribute to a positive and inclusive team culture, fostering a sense of community among colleagues and guests.
What We Offer:
  • Competitive pay and benefits package
  • Opportunities for growth and development in a dynamic and supportive environment
  • Discounts on resort amenities and services
  • Recognition and rewards for outstanding performance
Requirements:
  • Availability to work various shifts, including weekends and holidays
  • Ability to lift up to 25 pounds and stand for extended periods
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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