Client Advocate

3 weeks ago


Pomona, California, United States HealthRIGHT 360 Full time
Job Title: On-Call Client Advocate

HealthRIGHT 360 is seeking a dedicated and compassionate On-Call Client Advocate to join our team. As a key member of our front desk team, you will provide exceptional customer service, coordinate client flow, and assist with administrative tasks.

Key Responsibilities:
  • Coordinate client intake and registration
  • Provide customer service to guests, clients, and vendors
  • Communicate clearly on the phone and accurately take and deliver messages
  • Work at other locations when needed
  • Assist with administrative tasks, including faxing, organizing, and data entry
Requirements:
  • High School Diploma or GED equivalent
  • CPR certification preferred
  • Experience working with homeless, mentally ill, and substance using clients
  • Experience working with populations with varying lifestyles, ages, sexual orientations, ethnic and cultural backgrounds, gender variances, and economic status
Desired Qualifications:
  • 2 years experience working in a medical front office or behavioral health front office
  • Familiarity with other community agencies to make appropriate referrals
  • Welligent and Covered California experience (CAA Certified)

We offer a competitive hourly rate and a comprehensive benefits package. If you are a motivated and compassionate individual who is passionate about providing exceptional customer service, we encourage you to apply.


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