Animal Care Reception Specialist

1 week ago


Pikesville, Maryland, United States EverVet Partners Full time
Job Overview

Why You Will Appreciate This Role as an Animal Care Reception Specialist

If you have a deep love for animals, enjoy assisting others, and possess excellent organizational skills, this position may be an ideal fit for you. Join the dedicated team at EverVet Partners as an Animal Care Reception Specialist, where you will contribute to a supportive environment focused on enhancing the lives of pets and their owners.

In this role, you will serve as the friendly and empathetic face of our facility. You will be entrusted with managing sensitive situations with discretion while ensuring that our clients and their pets feel welcomed and valued from the moment they arrive.

Why Choose EverVet Partners?

At EverVet Partners, we prioritize the well-being of our team members just as much as we do for our patients. We offer a comprehensive benefits package that includes:

  • Compensation: Competitive hourly rate
  • Paid Time Off for relaxation and rejuvenation
  • Health Benefits: Medical, Dental, and Vision Insurance with a Health Savings Account*
  • Support Services: Employee Assistance Program available for personal support*
  • *Supplemental Life Insurance & AD&D Insurance for added security
  • Retirement Savings: 401K Plan with a generous employer match
  • Family Leave: Maternity Leave for significant life events*
  • Compassionate Leave: Bereavement Leave to assist during difficult times
  • *Life, Short Term, & Disability Insurance for peace of mind
  • Employee Discounts: Access to discount programs and reduced veterinary care for your pets
  • Flexible Pay Options: On-Demand Pay for financial convenience
  • Referral Incentives: Bonus for introducing new talent to our team
  • Professional Development: Full tuition coverage for veterinary technician programs and access to extensive resources

*Eligibility may vary based on full-time status.

If you are eager to join a nurturing team where your contributions truly matter, consider the opportunity to become an Animal Care Reception Specialist.

Key Responsibilities
  • Oversee the waiting area, welcoming clients and managing their inquiries
  • Prepare invoices and estimates for services rendered
  • Process payments and issue receipts
  • Capture digital images of patients for social media engagement
  • Maintain office supplies, including printers and paper stock
  • Manage appointment requests and reminders
  • Handle phone messages and prescription inquiries
  • Input new client and patient information into the database
  • Guide clients through financing options
  • Assist with end-of-day financial reconciliation
  • Coordinate with pharmacies for prescription orders
  • Complete necessary medical records for assigned patients
  • Support inventory management and ordering of supplies
  • Assist in maintaining cleanliness and organization of the facility
Essential Qualifications
  • High School Diploma, GED, or equivalent
  • Preferred experience of at least one year in a similar role
  • Exceptional customer service skills
  • Effective communication abilities
  • Physical capability to lift up to 50 pounds
  • Basic mathematical and writing skills
  • Understanding of veterinary terminology and animal care
  • Familiarity with computer software applications


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