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Service Technician

2 months ago

Ruidoso, New Mexico, United States DISH Full time
About DISH

DISH is a leading provider of connectivity solutions, with a rich history of innovation spanning over 40 years. Our business encompasses satellite television service, live-streaming, on-demand programming, smart home installation services, mobile plans, and products. We're committed to simplifying lives and empowering customers with cutting-edge technology.

Job Summary

We're seeking a skilled Service Technician to join our team. As a Field Installation Specialist, you'll represent DISH in customers' homes, delivering exceptional customer experiences and showcasing the infinite possibilities of smart home solutions. Your expertise will be essential in building rapport with customers, ensuring seamless installations, and providing top-notch support.

Key Responsibilities
  • Install and configure DISH equipment and smart home solutions in customers' homes
  • Provide exceptional customer service, addressing concerns and resolving issues promptly
  • Collaborate with customers to understand their needs and preferences, offering tailored solutions
  • Stay up-to-date with the latest technology and product offerings, ensuring seamless integration and support
  • Work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently
Requirements
  • A valid driver's license and a driving record that meets DISH's safety standards
  • Ability to stand on a high ladder, lift heavy equipment, and work in varying climates/weather conditions
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction
  • Ability to work independently and as part of a team, with a flexible and adaptable mindset
What We Offer
  • A competitive hourly rate of $17.75
  • A comprehensive benefits package, including medical, dental, vision, and life insurance
  • A 401(k) plan with company match and an Employee Stock Purchase Program (ESPP)
  • Tuition reimbursement and opportunities for career growth and advancement
  • A DISH-supplied van, tools, and uniforms
Why Join DISH?

At DISH, we're committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We're dedicated to providing individuals with criminal or arrest records a fair chance of employment, in accordance with local, state, and federal laws. Join our team and be part of a dynamic organization that's shaping the future of connectivity.