Service Technician

3 weeks ago


Atlanta, Georgia, United States Community Business Full time
Job Description

At Community Business, we are seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for installing, repairing, and maintaining cash handling and security systems for our clients.

The ideal candidate will have prior experience in a similar service role, preferably within the banking industry. You will be responsible for troubleshooting and diagnosing issues with alarms, cameras, vaults, cash lockers, DVRs, safe deposit boxes, locks, drive-thru equipment, and audio consoles.

Key Responsibilities:

  • Respond to service calls and provide prompt and effective customer service.
  • Communicate daily plans to office staff and attend weekly technician meetings to stay informed of issues.
  • Assist with annual inventory counts and troubleshoot, diagnose, and repair equipment as needed.
  • Represent Community Business in a professional manner at all times.

Requirements:

  • Excellent customer service skills and ability to clearly communicate verbally and in writing.
  • Ability to prioritize multiple calls and meet established deadlines.
  • Ability to utilize a tablet to track service calls, enter time, and make notes on calls.

Physical Requirements:

  • Ability to stand for extended periods of time and lift up to 100lbs.
  • Ability to drive for prolonged periods of time and work in various weather conditions.


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