Service Technician
3 weeks ago
At Community Business, we are seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for installing, repairing, and maintaining cash handling and security systems for our clients.
The ideal candidate will have prior experience in a similar service role, preferably within the banking industry. You will be responsible for troubleshooting and diagnosing issues with alarms, cameras, vaults, cash lockers, DVRs, safe deposit boxes, locks, drive-thru equipment, and audio consoles.
Key Responsibilities:
- Respond to service calls and provide prompt and effective customer service.
- Communicate daily plans to office staff and attend weekly technician meetings to stay informed of issues.
- Assist with annual inventory counts and troubleshoot, diagnose, and repair equipment as needed.
- Represent Community Business in a professional manner at all times.
Requirements:
- Excellent customer service skills and ability to clearly communicate verbally and in writing.
- Ability to prioritize multiple calls and meet established deadlines.
- Ability to utilize a tablet to track service calls, enter time, and make notes on calls.
Physical Requirements:
- Ability to stand for extended periods of time and lift up to 100lbs.
- Ability to drive for prolonged periods of time and work in various weather conditions.
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